Return & Refund Policy

IT IS RECOMMENDED TO CREATE A VIDEO WHEN YOU RECEIVE THE PRODUCT, IN CASE OF RECIEVING A DAMAGED PRODUCT.

We have a no returns policy, which means once the order is purchased and shipped the order cannot be returned. Only Damaged products will be considered for return.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at ninacreations3@gmail.com.

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at ninacreations3@gmail.com. 

Exchanges
There is a no exchange policy, once an item is purchased it cannot be exchanged.